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Reliability

A collection of 32 issues

Improving Bus Service Reliability Report (Transit Committee) - 11 September, 2025

As part of Transit Committee's motion requesting a plan to achieve reliable service by the end of 2027, staff presented a report on improving bus service reliability at Transit Committee on 11 September. The relevant document is the report, linked in PDF form. OC Transpo defines reliability with

Transit Committee - 11 September, 2025

Introduction On 11 September, 2025, Transit Committee met for its fifth meeting this year. The meeting video can be found at this link. Reliability continues to be the big issue facing OC Transpo. This meeting, councillors discussed reliability problems, the electric bus program and fleet assignments, and funding splits for

Route 5 Snapshot: 28 July-24 August

Introduction This article discusses service quality on Route 5 between 28 July and 24 August. Route 5 was created as part of New Ways to Bus earlier this year; it runs frequently between Rideau and Elmvale on Elgin, Main, and Smyth. Previously, the "5" designation belonged to a

Bus Scheduling, Part III: Efficiencies, Improvements, and Flexibility

Introduction This is the third and final part of the series on bus scheduling. The first two parts can be found here. Remember that OC Transpo claims that their system "permit[s] more flexibility," "increase[s] efficiency," and "reduce[s] operating costs." In fact,

Transit Committee - 12 June, 2025

Introduction On 12 June, 2025, Transit Committee met for the fourth time this year. You can find the meeting video here. This meeting was presentation heavy, and as such, this update is a little longer than usual as well. As usual, councilors talked a range of questions, some good, many

Route 11 snapshot: 28 April-25 May

Introduction This article will discuss service quality on Route 11 between 28 April and 25 May, which is a period of four weeks. As always, data is sourced from Transsee. Cancellations The overall cancellation rate sat at 2.9%, which is a significant improvement over March's 13.4%

Bus Scheduling, Part II: Interlining

Introduction This is the second part of a three-part series. To read the first part on runtimes and layovers, click here. In this article, I will focus on the practice of interlining. According to OC Transpo, whose memo you can read here, interlining is essential to delivering the most

Bus Scheduling, Part I: Run Times, Layovers, and Propagating Delays

Introduction Reliability is a major concern for both OC Transpo and its passengers. According to OC Transpo's own surveys, reliability of service is the primary concern of its riders, while Transit Committee is dominated with discussion of reliability: fleet, scheduling, customer satisfaction, plans, and more. It's

Route 90 snapshot: 24 March-20 April

This article presents a "snapshot" of service quality on Route 90 between the 24th of March and 20th of April. Data sourced from Transsee. Cancellations During the analysis period, the overall cancellation rate was 5.4%. Northbound trips saw a slightly higher rate at 5.5%; southbound trips

How do we measure reliability?

Introduction At Transit Committee (TC) on the 10th of April, reliability was the big issue of the day. Reliability statistics, reliability breakdowns, reliability plans, the discussion was centered around reliability even if the solutions were not found that day. In light of this, and in light of my own criticism